Bytebridge Studios is back online 🎉

Automate Your SLA Management with Bytebridge Studios

We help companies automate their SLA's using communication applications like Slack, Teams, and Discord.

Empower Your Business
with Seamless Automation

For our enterprise clients, BytebridgeHQ is platform that provides clear indicators on top internal SLO’s. Unlike the traditional handshake, we provide simple tools an infrastructure that simplify communication between support engineers to the success team.

Automation

Automate Your SLA Lifecycle

Streamline your SLA lifecycle with our automated solutions, ensuring high service standards and client satisfaction.

Users
Schedules
Rules
Metrics
Settings
SLA Lifecycle
Placeholder image for step Identify SLA RequirementsIdentify SLA Requirements
Placeholder image for step Define SLA MetricsDefine SLA Metrics
Placeholder image for step Automate SchedulingAutomate Scheduling
Placeholder image for step Monitor ComplianceMonitor Compliance
Placeholder image for step Review PerformanceReview Performance
Custom Workflows

Your Very Own .Config

Bytebridge Studios, based in Zambia, helps companies automate their SLA's using communication applications with instant integration. We also leverage n8n to create seamless workflows.

Integrations

Integration

Automate your workflows with our seamless integrations for Slack, Teams, and Discord.

Automated Scheduling

Effortlessly manage and automate your SLA schedules with our seamless integration.

Time Tracking

Keep track of all your SLA commitments and ensure timely deliveries.

24/7 Monitoring

Our system provides round-the-clock monitoring to ensure compliance.

Cost Efficiency

Reduce operational costs by automating repetitive SLA management tasks.

Cloud Integration

Easily integrate with cloud services for a more flexible SLA management.

Comprehensive Reporting

Generate detailed reports to analyze and improve your SLA performance.

State of the Art SDKs for Automation

Use our custom sdk to automate your SLA lifecycle with ease.

1import { createTrigger, storeContract, Contract } from "sla-utils";
2

3const contract: Contract = {
4  id: "contract_123",
5  name: "Service Level Agreement",
6  terms: "Terms and conditions of the SLA...",
7  parties: ["Company A", "Company B"],
8  effectiveDate: new Date(),
9  expirationDate: new Date(new Date().setFullYear(new Date().getFullYear() + 1))
10};
11

12createTrigger("slack", contract);
13storeContract(contract);

Need a consultation?

Discover how Bytebridge Studios can help your company automate their SLAs

Initial Consultation

We start with a detailed consultation to understand your current SLA processes and identify areas for improvement.

Customized SLA Design

Our team designs tailored SLA solutions that align with your business goals and compliance requirements.

Implementation & Integration

We implement the SLA solutions and integrate them with your existing systems for seamless operation, utilizing automation and workflows via Slack and other popular enterprise communication apps.

Ongoing Support & Monitoring

Our support team provides continuous monitoring and assistance to ensure your SLAs are consistently met, leveraging automated alerts and notifications.

Performance Reporting

Receive regular reports on SLA performance, helping you stay informed and make data-driven decisions through automated reporting tools.

Contact Us

Pricing

Use it for free for yourself, upgrade when your team needs advanced control.

FreeZMW 0/mo1 to five SLA's
One workspace
Email support
Custom roles
Priority support
SSO
EnterpriseContact usMultiple Complex Agreements
Unlimited workspaces
Email support
Custom roles
Priority support
SSO
Bytebridge is back online 🎉

Automate Your SLA Management with Bytebridge Studios